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Inquiry management for global sales teams

Turn inquiries into conversations.

Understand customer intent, prepare better replies, and keep every follow-up moving in one continuous flow.

Start for freeSee how it works
  • No credit card
  • Failures do not use the trial
  • You approve before sending
PrismSino / Inquiry managementProduct demo data
NW

NordWerk GmbH

Thomas Müller · Germany
High intent

Original inquiry

Custom stainless steel bottle

We need 500 pcs with our logo and retail packaging, shipping to Hamburg. Please share your best quotation.

500 pcsCustom logoHamburg

Customer needs

500 pcs · Logo · Retail packaging

Missing

Target delivery date
Clear quantity, customization, and destination

Suggested reply

English · Professional
Follow up tomorrow

Hi Thomas, thank you for the detailed inquiry. We can review 500 custom-logo bottles and retail packaging for delivery to Hamburg. Could you share your target delivery date so we can confirm the right production plan and prepare an accurate quotation?

19LanguageInquiry · AnalysisReply · Buyer languageFollow-up · History

One continuous sales workflow

From buyer message to next action.

Inquiry, judgment, reply, and follow-up share the same business context instead of living across chats, documents, and reminders.

  1. 01Inquiry
  2. 02Understand
  3. 03Reply
  4. 04Follow up

01 · UNDERSTAND

Know what matters before deciding what to say.

Separate buying signals, customer needs, missing information, and risk so the facts that can move the deal are visible first.

NordWerk GmbH · Germany

Custom stainless steel bottle

High intentA · 87
Clear quantity, customization, and destination

500 pcs · Custom logo · Shipping to Hamburg

Customer needs
Logo customization · Retail packaging · Quotation
Missing
Target delivery date
Next step
Confirm timeline before committing lead time

02 · MOVE THE CONVERSATION

A reply composer, not a generated result card.

Edit, review, and copy the customer-language reply while its evidence and unresolved facts remain in view. You decide what gets sent.

Suggested reply

English

Hi Thomas,

Thank you for the detailed inquiry. We can review 500 custom-logo bottles and retail packaging for delivery to Hamburg. Could you share your target delivery date so we can confirm the right production plan and prepare an accurate quotation?

Best regards,
Saved to customer timeline

03 · KEEP THE NEXT STEP

Leave every next action on the customer timeline.

Customers, inquiries, replies, and reminders stay connected, so today’s work is clear at a glance.

NW

NordWerk GmbH

Thomas Müller · Germany

Due today
Recent inquiry

500 pcs · Custom logo · Hamburg

Suggested reply

English · Professional

Next follow-up

Follow up tomorrow

REAL TRIAL · NO SIGN-UP

Try the buyer message you received today.

No company setup is required. Product context is optional, but verified facts make the reply more specific and safer.

Each visitor can try one complete analysis per day. An incomplete analysis does not use the trial.

CORE SAFETY PRINCIPLES

Four things that matter most.

Implementation details, data handling, and security boundaries are documented on the Security and Privacy pages.

Account-level isolation

Company, product, customer, inquiry, and analysis records are visible only to their owner.

Failures do not use quota

Only a complete result that is saved and available to view counts as one successful inquiry.

Important commitments need evidence

Unsupported price, MOQ, lead time, certification, and sample terms stay marked for confirmation.

Your data stays controllable

Export your own data or delete the account and its business records after a second confirmation.

View · SecurityPrivacy Policy

FAQ

Clear answers before you start.

Does an incomplete analysis use quota?

No. It counts only after a complete result is generated. If it does not finish, you can try again later.

Can I use it without product data?

Yes, but the result will state that context is limited. Verified product facts make replies more specific and reduce unsupported commitments.

Can I handle a buyer’s second reply?

Yes. After saving to your account, messages, replies, and follow-ups continue on the same customer timeline.

Can I export or delete my data?

Yes. Accounts support spreadsheet and complete account-data exports, plus account deletion after a second confirmation.

Try one real inquiry before deciding whether it fits your work.

No credit card and no complex setup required.

Start for freePricing
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